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Common questions before and after booking
These answers are general. The offer terms and recorded booking state remain authoritative.
Are all services available in every country?
No. A service appears when enabled for the market and eligible published inventory or offers exist.
When is a booking confirmed?
When the approved confirmation path completes and the confirmed status appears in your account; submitting a request is not enough.
Where can I find the cancellation policy?
It appears with the offer or during booking. Review it before continuing and keep the booking summary.
Are all reviews from LYXUP bookings?
No. A verified review indicates an eligible completed LYXUP booking; an external review is shown with its source.
How do I become a partner?
Start with partner registration, choose service and market, and upload required documents. Applying does not mean immediate approval or publication.
How do I follow a support request?
Use chat or the contact details for your market and include the booking reference when available.
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