English
Español
العربية
Eligibility and tracking
Refunds follow the cancellation outcome and booking policy
Refund approval and amount depend on the offer policy, service state and payment record. There is no single processing time across all payment providers.
How review works
- Confirm the booking owner and transaction reference.
- Review booking state, cancellation time and linked policy.
- Record the decision and send an update through the account or authorized contact channel.
After approval
The processor or bank may need additional time to show funds. Support reports the recorded status and does not invent an unconfirmed arrival date.
LYXUP.com
